RESEARCH PAPER: The Role Of Artificial Intelligence In Networking As A Service

By Will Townsend, Patrick Moorhead - January 9, 2023

Enterprise customers demand new and flexible ways of consuming networking services. Information technology (IT) leaders face challenges on multiple fronts, including the emergence of hybrid work, supporting line of business needs, rapidly transitioning business models, incremental profits, and a general macroeconomic slowdown caused by recent inflationary pressures. All compounded by a shortage of skilled staff following the “Great Resignation” and the subsequent need to enable IT infrastructure agility with software-as-a-service (SaaS) applications and staffing flexibility for an increasingly contracted employee base. As a result, many organizations turn to networking-as-a- service (NaaS) with the benefits of easy acquisition, fast deployment, management flexibility, and the ability to treat infrastructure as an operational expense.

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Table Of Contents

  • Executive Summary
  • Defining AI-Infused NaaS
  • Why Aruba
  • Call To Action

Companies Cited

  • Aruba
  • HPE
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Will Townsend manages the networking and security practices for Moor Insights & Strategy focused on carrier infrastructure providers, carrier services, enterprise networking and security. He brings over 30 years of technology industry experience in a variety of product, marketing, channel, business development and sales roles to his advisory position.

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Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.