RESEARCH PAPER: The Journey To AI-Enabled SAAS

By Patrick Moorhead, Karl Freund - January 17, 2019
Machine Learning (ML) and Artificial Intelligence (AI) will impact practically every application in every industry in the coming few years. Modern applications are increasingly delivered as cloud-based services and as a result, Software-as-a-Service (SaaS) and cloud-based application vendors can now deliver the competitive benefits of AI to their customers. Click on the logo to download the paper:

Table Of Contents

  • Introduction
  • Taxonomy: Artificial Intelligence (AI), Machine Learning (ML), And Deep Learning (DL)
  • Project Brainstorming: Finding Pots Of Gold (And Avoiding Rat Holes)
  • Organization And Talent Considerations
  • Final Project Selections And Priorities
  • Technology Selection And Acquisition
  • Data Preparation
  • Model Development And Deployment
  • Conclusions And Recommendations
  • Figure 1: The Relationship Between AI, ML, And DL
  • Figure 2: Linear Regression Fits A Line Or A Curve To Data Points Using Sum Of Least Squares Differences
  • Figure 3:  A Typical Deep Neural Network
  • Figure 4: AI Is Ushering In A New Era, Which Many Call Software 2.0
  • Figure 5: AIRI From Pure Storage

Companies Cited

  • Amazon AWS
  • Baidu
  • Coursera
  • Facebook
  • Google
  • Intel
  • Microsoft
  • MIT
  • Pure Storage
  • Telsa
  • Udacity
  • Udemy
Patrick Moorhead
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Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.

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