RESEARCH PAPER: The Challenging State Of 5G

By Anshel Sag, Patrick Moorhead - September 27, 2023

Four years into 5G’s evolution, the technology’s rollout has been marred by poor coverage, poor speeds, and a lack of unique and compelling 5G applications for both consumers and enterprises. After years of carriers overpromising and under-delivering, many consumers today see 5G as merely a faster version of 4G. In fact, some customers even regard it as an inferior technology. One of the biggest problems industrywide has been that carriers overmarketed 5G to convince users to upgrade to new plans and devices, yet without delivering many of the applications and services that would have made upgrading truly worthwhile.

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Table Of Contents

  • Summary
  • Early 5G Deployments
  • The $81 Billion C-Band Auction Of 2020-21
  • Standalone And True 5G
  • A 5G Success Story: Fixed Wireless Access
  • A Nascent 5G Success Story: Private 5G
  • Is 5G Bad Overall?
  • Where Do We Go From Here?

Companies Cited

  • Accenture
  • AT&T
  • Capgemini
  • Cisco
  • Dialpad
  • Ericsson
  • Google
  • Reliance Jio
  • Sprint
  • Stellantis
  • T-Mobile
  • Verizon
  • Zoom
Anshel Sag
VP & Principal Analyst| Website| + posts

Anshel Sag is Moor Insights & Strategy’s in-house millennial with over 15 years of experience in the IT industry. Anshel has had extensive experience working with consumers and enterprises while interfacing with both B2B and B2C relationships, gaining empathy and understanding of what users really want. Some of his earliest experience goes back as far as his childhood when he started PC gaming at the ripe of old age of 5 while building his first PC at 11 and learning his first programming languages at 13.

Patrick Moorhead
+ posts

Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.