RESEARCH PAPER: Now Is The Time For Your Enterprise To Adopt An Open Communications Platform

By Patrick Moorhead - October 17, 2020

One area I cover closely as a tech analyst is workplace productivity solutions. While perhaps it’s easy to take for granted the tools we all use on a daily basis, businesses’ success ultimately depends on the ability of its employees to communicate and collaborate effectively and productively. It’s communication that makes a team a team. I initially got into the world of productivity solutions through packages, such as Office 365, which led me to popular chat solutions, such as Slack and Teams. From there, my research led me to the field of UC, or “unified communications.”

You can download the paper by clicking on the logo below:

Table Of Contents

  • The New Office
  • Streamline Organizational Communications
  • 8x8 - A Unique UC Solution
  • Wrapping Up

Companies Cited

  • 8x8
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Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.