RESEARCH PAPER: Maintaining A Patient-Centric Focus In The Paperless Clinic

By Matt Kimball, Patrick Moorhead - November 1, 2023

Measuring the success of digital transformation projects varies from industry to industry and organization to organization. However, there are two north stars that every transformation project team should use as guidance: streamline and simplify the customer experience, and capture data in a meaningful way.

You can download the paper by clicking on the logo below:

Table Of Contents:

  • Situation Analysis
  • Digital Transformation Is Critical For Healthcare Providers
  • The Patient Data Opportunity – And The Challenge
  • Paperless Clinics – The Manifestation Of Transformation
  • The Technology Behind The Paperless Clinic
  • Iron Mountain Powers The Paperless Clinic
  • InSight – How Iron Mountain Drives Efficiency
  • Experience Matters
  • Summary
  • Figure 1: Digital Transformation Maturity
  • Figure 2: Iron Mountain Healthcare Portfolio
  • Figure 3: Iron Mountain Patient Decisioning Solution

Companies Cited:

  • Iron Mountain
Matthew Kimball
+ posts

Matt Kimball is a Moor Insights & Strategy senior datacenter analyst covering servers and storage. Matt’s 25 plus years of real-world experience in high tech spans from hardware to software as a product manager, product marketer, engineer and enterprise IT practitioner.  This experience has led to a firm conviction that the success of an offering lies, of course, in a profitable, unique and targeted offering, but most importantly in the ability to position and communicate it effectively to the target audience.

Patrick Moorhead
+ posts

Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.