As with every industry, the financial services industry (FSI) has seen a surge of digital upstarts challenge the norm. Securing a loan or mortgage can now be as simple as downloading an app and filling out minimal information.
Speedy, frictionless customer experiences are what digital transformation is all about. Time to value (TtV) is a key metric for businesses playing in the modern economy, and greatly simplifying the complexity (and time) for customers is a key TtV metric.
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Table Of Contents:
- Situation Analysis
- The Financial Services Industry Is Digital
- The Challenges In The Mortgage And Loan Industry
- Iron Mountain – Proven Solutions For Financial Services
- How Iron Mountain Drives Efficiency
- Figure 1: the Mortgage And Loan Processing Workflow
- Figure 2: Iron Mountain FSI Services Portfolio
- Figure 3: Managing Post Close With Iron Mountain
- Iron Mountain
- Rocket Mortgage