RESEARCH PAPER: Conquering The Last Mile Of Digital Transformation

By Matt Kimball, Patrick Moorhead - September 13, 2023

While businesses of all sizes continue to increase investments in digitization and digital transformation projects, Moor Insights & Strategy (MI&S) finds many business and IT executives underwhelmed with the results. Despite the unprecedented data generation of new technologies and deployments, many businesses have struggled to effectively utilize this data for making informed decisions that align with their desired business outcomes.

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Table Of Contents:

  • Situation Analysis
  • Digital Transformation – How We Got Here
  • The Last Mile Is The Hardest Mile
  • The Last Mile May Be Harder Than We Thought
  • Accelerating Innovation On Demand
  • XaaS – The Foundation Of Digital Reinvention
  • What Makes A Good XaaS Solution And Provider
  • A Digital Reinvention Checklist
  • Summary
  • Figure 1: Four Waves Of Digital Transformation
  • Figure 2: The Traits Of Digital Reinvention
  • Figure 3: Digital Services Platforms Accelerate Innovation

Companies Cited:

  • IBM


Matthew Kimball

Matt Kimball is a Moor Insights & Strategy senior datacenter analyst covering servers and storage. Matt’s 25 plus years of real-world experience in high tech spans from hardware to software as a product manager, product marketer, engineer and enterprise IT practitioner.  This experience has led to a firm conviction that the success of an offering lies, of course, in a profitable, unique and targeted offering, but most importantly in the ability to position and communicate it effectively to the target audience.

Patrick Moorhead

Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.