RESEARCH PAPER: Finally, Telemedicine That Works

The healthcare industry is under extreme pressure to transform itself.  Telemedicine was always viewed as a promising technology to drive this transformation, but the cost and inflexibility of most solutions, combined with varied and inconsistent policy hurdles, prevented telemedicine from becoming a widespread reality.  Now, however, a new direction in telemedicine and the governing body’s policies around it actually makes the technology viable, allowing it to finally transform an industry that is practically on life support at this point. Vidyo delivers a highly scalable software-based conferencing and communications platform that makes technology transparent for healthcare environments by integrating with clinician work flow tools and patient portals. This unprecedented ease of access and use comes with Vidyo’s patented adaptive technology that enables it to deliver consistent high quality video, audio and content across any IP network and user device, allowing physicians, administrators and patients to easily take advantage of point-to-point and multipoint video conferencing from virtually anywhere, radically changing the dynamics of healthcare delivery. We believe this is the technology that enables forward-thinking healthcare providers to effectively differentiate and deliver better patient outcomes to broader patient bases, in spite of market-wide cost-cutting measures that otherwise place the patient last in most equations. Written by Patrick Moorhead, Founder, President and Principal Analyst at Moor Insights & Strategy, and former board chair at St. David’s Medical Center in Austin, Texas. St. David's Medical Center has been a multi-year recipient of the Thomson Reuters "Top 100 Hospital" designation and is home to the Heart Hospital of Austin,  Texas Cardiac Arrhythmia Institute and the NeuroTexas Institute.

Table of Contents

  • Healthcare is in a Transformation
  • Federation of State Medical Boards Approves Video-based Telemedicine Policy
  • Vidyo: A Cure for Common Telemedicine Conditions
  • Rich Telemedicine Ecosystem Preserves the Workflow of Healthcare (Philips, Epic, AMD Global Telemedicine)
  • Delivering Just What the Doctor Ordered (American Well, Alaska Native Tribal Health Consortium (ANTHC))
  • Quality is King in Telemedicine
  • Achieving Scale to Bring Care to the Masses
  • One Platform: Shortening Time to ROI
  • The Customer Impact (Mercy, The Ontario Telemedicine Network (OTN), Massachusetts General Hospital)
  • Call to Action
You can download the paper here.

 Companies Cited

  • Alaska Native Tribal Health Consortium (ANTHC)
  • AMD Global Telemedicine
  • American Well
  • Cisco
  • Epic
  • Massachusetts General Hospital
  • Mercy
  • Philips
  • The Ontario Telemedicine Network (OTN)
  • Vidyo
Patrick Moorhead

Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.