MI&S Insider with Wells Fargo CIO Chintan Mehta on Evolving an AI Ecosystem

By Patrick Moorhead, Melody Brue - September 5, 2023

On this episode of the Moor Insights & Strategy Insider Podcast, hosts Patrick Moorhead and Melody Brue are joined by Chintan Mehta, Chief Information Officer and head of Digital Technology and Innovation for Wells Fargo. Their conversation covers:

  • How the future health of a bank will depend on the ability to integrate disruptive technologies such as AI with an ecosystem of partners
  • How to balance risk and regulatory protection with financial performance and heightened customer and investor expectations, particularly as it relates to AI
  • Wells Fargo’s approach to AI across ecosystems working with conventional and non-conventional players across the value chain
  • The advantage of collaboration and partnership models that help expedite GTM and enhance CX, particularly as it relates to AI
  • How to evolve an AI ecosystem, and how to do it at scale
  • Wells Fargo’s approach to responsible AI

This is a fascinating conversation you don’t want to miss!

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Disclaimer: This show is for information and entertainment purposes only. While we will discuss publicly traded companies on this show. The contents of this show should not be taken as investment advice.

Patrick Moorhead

Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.

Melody Brue

Mel Brue is vice president and principal analyst covering modern work and financial services. Mel has more than 25 years of real tech industry experience in marketing, business development, and communications across various disciplines, both in-house and at agencies, with companies ranging from start-ups to global brands. She has built a unique specialty working in technology and highly regulated spaces, such as mobile payments and finance, gaming, automotive, wine and spirits, and mobile content, ensuring initiatives address the needs of customers, employees, lobbyists and legislators, as well as shareholders.